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Terms and Conditions (Usage Agreement)

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Please read this Agreement carefully before using the Mihakk Platform. Your use of the Platform constitutes your acceptance of everything set out herein.

1. Introduction

Nosooh Financial is a single-person joint stock company, registered in the Commercial Register under number (7028724602) and licensed by the Capital Market Authority (CMA) under licence number (20-23271), and the Mihakk Platform is one of its products. This Usage Agreement, together with the Privacy Policy, constitutes the terms and conditions governing your use of the Mihakk Platform and all legal effects arising from your use of the services provided.

Any use of the Platform constitutes consent to and acceptance of all the terms and conditions of this Agreement, and this Agreement takes effect upon registration on or use of the Platform. If you do not agree to any part of it, you must stop using the Platform and delete your account. If any part of this Agreement is unclear, please contact us.

2. Definitions

  • The Company / We: Nosooh Financial.
  • The Platform / Mihakk: The Mihakk electronic platform for testing investment strategies on historical data, including all of its pages and applications.
  • The User / You: Any person who visits, registers on or uses any of the services of the Platform. The word "you" may refer to more than one person.
  • The Service: Investment strategy testing (backtesting) tools and the data, metrics, templates and results associated with them.
  • The Strategy: The set of rules that the User creates, or selects from the ready-made templates, in order to test them on historical data.
  • The Subscription: The plan that the User selects in order to access the services of the Platform, including the free trial and paid plans.
  • The Agreement: This Usage Agreement, including the terms, conditions and policies it contains, including the Privacy Policy.
  • The Laws: The laws and regulations in force in the Kingdom of Saudi Arabia.

3. Registration Requirements

  1. The User must have full legal capacity under Sharia and the Laws.
  2. The account name must match the User's official details. Registration under names that are not real, are misleading, or belong to others is prohibited.
  3. Registration must be made using a mobile number and an email address belonging to the User, in order to ensure receipt of the notifications sent by the Platform.
  4. Know Your Customer (KYC) is a fundamental requirement of the Capital Market Authority, and the User undertakes to provide all information and documents required for this purpose and to update them when necessary.
  5. Throughout the term of this Agreement, the User undertakes to satisfy all the conditions set out herein and in the Laws.
  6. If the User ceases to satisfy any of the conditions of this clause, this Agreement shall be deemed void in respect of that User, without prejudice to the legal effects arising during its term.
  7. Registering more than one account is prohibited, and the Company has the right to delete all such accounts if this is established.

4. Accuracy of Information Provided

The User undertakes that all data and information they provide are correct, complete, up to date and lawful, and undertakes to update them when they change. The Company bears no liability for any incorrect information provided by the User.

5. Nature of the Service and Investment Disclaimer

  1. Mihakk is a technical tool for testing investment strategies on historical data. None of its results or content constitutes an investment recommendation or investment advice, or an invitation to buy or sell any security.
  2. The historical performance of any strategy does not guarantee that the same results will be achieved in the future. Test results are hypothetical and may not reflect all the factors affecting actual trading, such as liquidity, price spreads and execution conditions.
  3. The User alone bears full responsibility for any investment decision they make based on their use of the Platform, and the Company bears no liability for any losses resulting therefrom.
  4. Trading in securities, particularly options contracts, involves high risks that may result in the total or partial loss of capital.
  5. The Platform obtains historical data from external data providers. The Company exercises due care to verify its quality, without guaranteeing that it is entirely free from errors or interruption.

6. Subscriptions, Free Trial and Prices

  1. The free trial is granted for a period of 48 hours from the date of its activation, once per User, and access stops automatically upon its expiry without any fees.
  2. The prices, features and duration of the paid plans are set out on the pricing page of the Platform, and the User undertakes to pay the subscription fee only through the payment methods available on the Platform.
  3. The Company does not guarantee any payments made outside the Platform and does not refund them.
  4. The use of incorrect or unlawful payment methods is prohibited, and the User alone bears responsibility in the event of any breach of this.
  5. The Company has the right to amend the prices of the plans from time to time, provided that the new prices apply to subscription periods subsequent to the date on which they are announced.

7. Refund and Cancellation Policy

  1. The User acknowledges that amounts paid for subscription periods are non-refundable.
  2. The User may cancel their subscription at any time from their account settings, and the subscription remains active until the end of the paid period.

8. User Obligations

  1. The User undertakes to use the Platform for their personal purposes and in a lawful and legitimate manner. Doing any act that exposes the Company to legal accountability or to claims by others is prohibited.
  2. Sharing login or account details with any other person is prohibited, and the User is responsible for all activities carried out through their account.
  3. Copying, republishing, selling or using historical data or test results for commercial purposes without the written consent of the Company is prohibited.
  4. Using any automated software or tools to access the Platform or extract its data, or attempting to decompile or modify any part of its systems, is prohibited.
  5. The User undertakes to preserve the reputation of the Company and not to harm it, whether directly or indirectly.
  6. The User undertakes to notify the Company immediately upon discovering any unlawful practices or activities on the Platform.
  7. The User undertakes to provide the necessary assistance if the Company conducts any investigation into use suspected of violating this Agreement or the Laws.
  8. If the User breaches any of the clauses of this Agreement, the Company has the right, without prior notice, to delete their account without any compensation, and to claim compensation for any damages resulting from such breach.

9. Third Parties

  1. The Company contracts with other parties to support the operation of the Platform, such as financial market data providers, electronic payment service providers, and website and application hosting and data storage providers.
  2. The User authorises the Company to deal with these parties on the User's behalf, and the User shall be bound by any usage restrictions specific to them, as their services have become part of the services of the Platform.
  3. The Company may change the contracted parties or contract with new parties from time to time without the need to refer to the User.
  4. The Platform may contain links to websites or applications belonging to other parties, such as social media websites. These parties have their own policies, which must be reviewed before using their services.
  5. The Company bears no liability for any direct or indirect errors committed by third parties not contracted with it, and use of their services is at the User's own personal responsibility.

10. Limitation of the Company's Liability

  1. The Company bears no liability for the investment decisions made by the User, or for any profits or losses resulting from them.
  2. The Company bears no liability for any claims arising from the User's errors or negligence, whether directly or indirectly.
  3. The Platform may stop temporarily or permanently for voluntary or involuntary reasons, such as maintenance or technical faults, and the User releases the Company from any legal liability in such cases.

11. Restriction of Access to the Platform

If the Company finds that the User has breached any of their obligations under this Agreement, or has violated the relevant laws, regulations and circulars, the Company has the right, without the need for notice, to stop, suspend or restrict the User's access to the Platform, or to prevent the User from registering again, without the User being entitled to claim any compensation. The Company also has the right to take legal action and to report any violating practices to the competent authorities when necessary.

12. User Liability and Indemnification

  1. The User bears full liability towards the Company or any third party for any damages resulting from their breach of this Agreement or the Laws, and undertakes to hold the Company harmless from any claims, losses or fees resulting from their misuse of the Platform.
  2. The Company does not provide any type of insurance or guarantee on the results of using the Platform.
  3. The User undertakes to fully compensate the Company for all material and moral damages arising from the User's unlawful acts through the Platform, or from the User's failure to comply with its terms and conditions or with the Laws.

13. Intellectual Property

  1. All rights in the Platform, including the name, logo, designs, texts, images, software, tools and templates, are the exclusive property of Nosooh Financial and are protected under intellectual property and trademark laws, and may not be infringed or used without authorisation from the Company.
  2. Strategies created by the User remain the User's property.
  3. In the event of infringement of any of the Company's rights, the Company will take the necessary legal action.

14. Legal Notices

  1. All legal notices are sent through the means of communication that the User has provided to the Platform, such as phone calls, text messages or email. These notices replace the written notices required by law and are officially recognised between the parties.
  2. The User acknowledges that they waive their right to receive written notices, and that telephone and electronic notices produce their legal effects and are admissible before official authorities.

15. Data Protection and Cookies

The User acknowledges that their use of the Platform, including the information they send or that is stored, is subject to thePrivacy Policy. We may use cookies and other technologies to facilitate and track your use of the Platform, the details of which are set out in the Privacy Policy.

16. Governing Law

This Agreement is governed by all relevant laws and regulations in force in the Kingdom of Saudi Arabia.

17. Receipt of Complaints

If you encounter a problem or wish to submit a complaint, you may contact the customer service team:

Email: info@nosooh.com · WhatsApp: +966920022491

18. General Provisions

  1. The Company is the competent party for interpreting the provisions of this Agreement; therefore, please contact us immediately if any of its clauses is unclear.
  2. The cancellation of any clause of this Agreement does not cancel the validity of the remaining clauses, which remain in force until further notice.
  3. The Company reserves the right to amend this Agreement from time to time. You will be notified of updates through the publication of the new version with the date of the last update; therefore, please review it periodically.
  4. If this Agreement is translated into any other language, the Arabic language shall prevail in all dealings.